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Privacy Policy

This Website is owned, operated, and held by PT Yelooo Integra Datanet Tbk, (“Passpod”, “Us”, “We”, or “Our”), which furthermore has a brand Passpod and provides services, such as Wifi modem rental, Attractions services and Event tickets. Our website and services are available online through Website: www.passpod.com or mobile: m.passpod.com or mobile application: Passpod for iOS and Passpod for Android, and various kind of accesses, media, devices, and other platforms, whether it is already available or will available in the future.

This Privacy Policy is subject to the laws of the Republic of Indonesia especially Law No. 11 of 2008 on Electronic Information and Transactions, Government Regulations No. 82 of 2012 on Implementation of Electronic System and Electronic Transactions, and Regulations of the Minister of Communication and Informatics No. 20 of 2016 on Personal Data Protection in Electronic Systems.

This Privacy Policy control and/or explain all of the services we provide for you (“User”) to use, whether the services that we operate by ourselves or operated through our affiliates and/or partner companies. To keep your trust in us, we will always keep your confidentiality which contained in your personal information, because we treat your privacy as something important to us.

This Privacy Policy describes how we collect, use, disclose, process and protect personally identifiable information (“Personal Information”) that you (the “User”) may provide in connection with Passpod’s services available through the website located at www.passpod.com ("Site"). Personal Information means data, whether true or not, about an individual. References to the Site are deemed to include derivatives thereof, including but not necessarily limited to mobile websites and applications.

1. ACCEPTANCE OF TERMS AND CONDITION

By accessing or using the Site, you are considered to have read, understood and consented to the usage of your Personal Information by us in accordance with this Privacy Policy. If you do not agree to the Privacy Policy below, do not access or use this Website and/or the Services.

You have to be aware that the links present on the Services could lead you to other sites outside our scope where the collection of information is beyond our direct control. In such context, the Privacy Policy of third party sites or applications that you access will control the information obtained through such third party.

2. CHANGE OF PRIVACY POLICY

From time to time, Passpod may revise this Privacy Policy. You have to check this page to know every changes we made from time to time. We may, but not obligated to, notify you about the significant changes in terms of how we treat your personal information, by giving notice to your email address or by giving notice on our site. By continuing to use our services, you confirm your consent to continue using the Services for any updates to this Privacy Policy.

If Passpod changes or modifies this Privacy Policy, Passpod will show the changes or modification of Privacy Policy on this page and will show the latest revision date on the top of this page.

3. COLLECTION OF INFORMATION

When you access our online website and/or services that we provide, all of your personal information and data will we collect with the policy below:

  • a. By using or accessing our Website, the information is automatically collected and stored in our server and our third party service provider’s server. The information is information about computer or any kind of media that you used, include IP address, operation system, browser that you used, URL, pages, geographic location, access times, and other data related to your computer usage (“Detail IP”);
  • b. We collect your Personal Information that you provide to us when using this Site, include but not limited to name, email address, username, password, telephone number, full address, information that used for payment, credit card information (credit card number and expiry date) and other data that we need to make transaction through our website and/or other online services.

4. USAGE OF INFORMATION

  • a. Passpod will not sell or rent your Personal Information to the third party. Passpod will use Privacy Information and other data that collected in the Website to provide Services to you, to continually improve our Website and Services, and to contact you in relation to the Services.
  • b. The purpose of the usage of your Personal Information or other data is to achieve faster purchase requests, better customer support, and timely notice of new Services and special offers.
  • c. From time to time, we also will use your Personal Information to contact you about your feedback of using this Site, to assist us in improving this Site, to offer special savings or promotions to you, where you have agree to receive such kind of communication. If you choose to not receive our notification about special savings or promotions, you can choose to not receive such kind of notification by replying through hyperlink provided in this notification.

5. DISCLOSURE OF INFORMATION

  • a. Your Personal Information may be shared by Passpod to our affiliate companies. Passpod and/or its affiliate companies may also disclosure your Personal Information to the service providers, suppliers, or third party agents. Third party services include but not limited to: website hosting, data analysis, marketing, processing credit card transactions, and service provisions. In some cases, when you use this Site to get the products or services, we can disclosure your Personal Information to other third party so you do not need to input your information several times.
  • b. Passpod, its affiliate companies, and its third party services agents, suppliers, or agents can transfer your Personal Information to whom may be located outside your home country, depends on your location.

6. PROTECTION OF INFORMATION

  • a. When we receive your information, we will use a strict security procedures and features to prevent unauthorized access. Passpod protect Personal Information by maintaining reasonable physical procedure, electronic, and organization to make sure that Personal Information and other data is treated securely in accordance with this Privacy Policy, and to protect such data from unauthorized access, or unauthorized alteration, disclosure, or destruction of data.
  • b. Passpod will not guarantee the Personal Information you provide to us safely at any time, so Passpod is not responsible for any losses, damages, costs, and expenses you may suffer or face due to unauthorized access or use of your Personal Information. Any unauthorized use and without your consent and permission shall be your sole responsibility.
  • c. Every payment transaction that made by us or our third party payment process providers will encrypted using online encryption technology. You are responsible to keep password and not share it to other third party.
  • d. You may immediately notice us if there is any use of your password or account without your permission or any form of violation or threat of security breaches in this website.

7. ACCESS, CORRECTION, AND DELETION DATA

  • a. When you provide us your Personal Information, please ensure that it is complete and accurate. If you believe that any of your information under our possession contains errors or omissions, please log into your account on the Site and correct the information.
  • b. If you wish to correct your Personal Information, but cannot be corrected via our Site, you can send your request to our email [email protected].
  • c. To protect your privacy and security, we will verify your identity before granting access or making changes on your Personal Data. On the other words, we have the rights to check the identity of the requester to ensure that he/she is the person entitled to make the data access or correction request.
  • d. If you wish to delete your Personal Information, you may send your request to our email [email protected]

8. COOKIE POLICY

  • a. Cookie is a text file which contains a small amount of information that downloaded to your device when you visit a website. Cookie enables our system to recognize you when you visit our site and to improve our services to you.
  • b. We use cookie for a number of reasons, such us to track your data if necessary to use, track your usage of Site, track your transaction with our partners, compile statistical report on Site activity, remember your preference and generally improve your experience when using a Website.
  • c. You can setting your browser to accept or not accept a cookie. However, some of our Site’s features may be working if you delete cookies from your browser. If you non-activate cookies, you may only use Site on a limited basis.

9. APPLICABLE LAW

If you access this website outside Indonesia, the usage of website and service that we provide will be subject and governed by and/or construed in accordance with the law in Indonesia, without affecting any applicable principles of legal conflict.

10. CONTACT US

If you have questions or requests related to this Privacy Policy, please contact us through email [email protected].